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They both were walking hand in hand, slowly and naturally, like they had been doing that for years now. She dressed up in a delicate kurta with blue jeans, and he was in a Patagonia vest over office casuals. Nothing about them screamed “newlyweds”, but there was that quiet intimacy in them that made me […]

They never walk in wearing neon signs or fishnets; they are elegant, composed and often better dressed than the executives upstairs. This is New York City, not a movie set . We learn to spot them quickly after a while of working, the kind of confidence, the brief glances; they dont ask for directions because […]

Everyone thinks we would be used to it by now, but that’s not the case. No matter how many famous faces walk through the doors, there’s always that first second where our brain freezes, and we’re like, “Is that really her?” I can’t believe my eyes. As somebody who works at the front desk of […]

I see them walk in every morning like clockwork, in their sleek suits, gleaming shoes and the ever-present hum of Bluetooth calls still echoing as they approach my desk. I’m a receptionist in a Midtown Manhattan skyscraper, home to one of the many investment banks that keep this city’s heart beating fast. I see them […]

People think that working for a 5-star hotel in New York City is the glamorous and the ultimate goal. And although sometimes it is, many times it’s not. The marble floors gleam, the guests are rich and the uniforms we wear are tailored so perfectly that I can’t imagine any mishap happening. The lobby always […]

If you’re thinking that being at the front desk of a 5-star hotel in York City is all smiles and glow, let me tell you, you’re only seeing the surface of it. My name is Grace, and for the past few years, I’ve stood behind the polished marble desk of one of Manhattan’s most luxurious […]